Online Booking Rules

PLEASE READ BEFORE CONTINUING 

ALL NEW CLIENTS REQUIRE A SKIN TEST OR ANY CLIENTS NOT BEEN TO THE SALON IN OVER 6 MONTHS. PLEASE READ THE SKIN TEST SECTION BELOW TO BE SURE YOU'RE BOOKING CORRECTLY.

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PLEASE DO NOT USE THE PAYPAL PAY SERVICE WITH JACLYN OR LOUISE

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IF YOU WOULD LIKE K18 ADDED TO YOUR COLOR PLEASE ADD THIS IN THE ADDITIONAL NOTES BEFORE YOU CONFIRM YOUR APPOINTMENT. PLEASE BE AWARE THAT THIS REQUIRES FURTHER PAYMENT. IF YOU PAY IN ADVANCE WITH PAYPAL YOU WILL ALSO BE REQUIRED TO PAY THE ADDITIONAL COST OF K18 AFTER YOUR APPOINTMENT, IN THE SALON.

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SALON OWNER KIM CANNOT ACCEPT ANY NEW CLIENTS. IF YOU HAVEN'T BEEN TO KIM BEFORE PLEASE BOOK ANOTHER STYLIST OR CALL THE SALON IF YOU'RE A RECOMMENDATION FROM ANOTHER OF KIM'S CLIENTS. 

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Online bookings are not confirmed until checked by the salon. If there are any issues we will contact you ASAP to change or give more details about the appointment.

Please ensure you leave a working mobile number and email so we can contact you. The booking will be removed if these aren't given.

SKIN TESTS

For any NEW COLOR CLIENTS to the salon a skin test is required 48 hours before any color service. Any client not been to the salon in over 6 months will also require a skin test. Please ensure you have made the appointment correctly as no color service booked online will be carried out without a skin test. A skin test takes 2 minutes so please ensure you have come in a minimum of 48 hours before. Just book in a color consultation for a skin test, whilst booking your color appointment. Please ensure you book the color consultstion with the same stylist you book the color with.

We suggest booking just a consultation if you're a new colouring client.

CANCELLATION

We have a 72 hour cancellation policy. If an appointment is cancelled within the 72 hour period any deposits will be lost and another deposit will be required to be paid up front before another appointment will be made. If you need to reschedule your appointment we have a strict 48 hour rescheduling policy. If you reschedule within 48 hours we may require a non refundable deposit to be paid before we can secure the appointment. If any appointments are cancelled within the 48 hours period and a deposit has been paid upfront that deposit will be lost (this is at the discretion of the stylist and management) If any clients no show or cancel within the 72 hours, more than 3 times the full price of the service will be required to be paid before an appointment can be booked and confirmed.

You can pay for any service up front with our new PayPal payment button. Just click on the pay with paypal button.

Please DO NOT use this service with LOUISE OR JACLYN. Louise & Jaclyn are self employed stylist and their prices can differ from others in the salon. If you use the PayPal service with Louise or Jaclyn you will be refunded and may lose a percentage of 2.6% due to PayPal commissions.  Please note that some prices may vary and will be added on when you arrive or refunded after the service. This service is better for regular clients who always receive the same service. This isn't recommended for any technical colouring or extensions.